This Privacy Policy explains how KITCHEN32, LLC ("Cagna Kitchen," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit https://jacquescagna.com (the "Site") or subscribe to our services. By using the Site, you agree to the collection and use of information in accordance with this policy.
When you create an account or subscribe, we collect your email address and a hashed version of your password. When you submit a contact form, we collect your name, email address, and message content. When you complete a purchase, we collect your name, email, and billing information. We do not store full card numbers -- payment data is processed and discarded.
When you visit the Site, we automatically collect certain information, including your IP address, browser type, operating system, referring URL, pages visited, and time spent on pages. This information is collected through server logs and analytics tools.
We use cookies and similar tracking technologies to enhance your experience on the Site. See our Cookie Policy for a detailed explanation of the cookies we use, including our use of Microsoft Clarity and Microsoft Advertising (Universal Event Tracking).
We use your information to: provide and maintain the Site and subscription service; process payments and manage your account; respond to inquiries and support requests; send transactional emails (account confirmation, billing receipts, renewal reminders); improve and personalize the Site; analyze usage patterns to improve our content and design; comply with legal obligations; and detect and prevent fraud and abuse.
We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes. We may share information with: service providers who assist us in operating the Site and delivering services (such as hosting providers and email delivery services), who are contractually bound to protect your information; analytics providers (see our Cookie Policy); law enforcement or regulatory authorities when required by law; and buyers or successors in connection with a merger, acquisition, or sale of assets, with appropriate notice to you.
We retain your account information for as long as your account is active and for a reasonable period thereafter to enable account recovery or resolve disputes. Contact form submissions are retained for 24 months. Billing records are retained for 7 years to comply with applicable tax and financial regulations. You may request deletion of your account and associated data by emailing info@jacquescagna.com.
If you are a California resident, you have the right to: know what personal information we collect, use, disclose, and sell; request deletion of your personal information; opt out of the sale of your personal information (we do not sell personal information); and non-discrimination for exercising these rights. To exercise these rights, contact us at info@jacquescagna.com. We will respond within 45 days.
If you are located in the European Economic Area or United Kingdom, you have rights of access, rectification, erasure, restriction of processing, data portability, and objection under applicable data protection law. Our legal basis for processing your data is contractual necessity (to provide the service you subscribed to), legitimate interest (site analytics and fraud prevention), and consent (where explicitly obtained, including for non-essential cookies). To exercise your rights, contact info@jacquescagna.com. You also have the right to lodge a complaint with your local data protection authority.
We use industry-standard security measures including TLS/SSL encryption for all data in transit and bcrypt hashing for stored passwords. No method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take reasonable steps to protect your information.
The Site may contain links to third-party websites, including our Pexels-hosted images. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly. If you believe we have inadvertently collected information from a child under 13, contact us at info@jacquescagna.com.
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. For material changes, we will provide notice by email to active subscribers or by a prominent notice on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, contact us at:
KITCHEN32, LLC
1200 Brickell Ave, Suite 500
Miami, FL 33131
Email: info@jacquescagna.com