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Terms of Service

Last updated: January 1, 2025 | Effective: January 1, 2025

These Terms of Service ("Terms") govern your access to and use of the website located at https://jacquescagna.com (the "Site") and all related services operated by KITCHEN32, LLC, a Florida limited liability company ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Eligibility

You must be at least 18 years old to create an account or subscribe to our services. By using the Site, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

2. Accounts

When you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at info@jacquescagna.com if you suspect unauthorized use of your account. We are not liable for losses arising from unauthorized use of your account due to your failure to safeguard your credentials.

3. Subscription Plans and Billing

Plan Options

We offer two subscription plans: (a) Monthly Plan at $9.99 per month, and (b) Annual Plan at $99.99 per year. Prices are in U.S. Dollars and are exclusive of applicable taxes.

Auto-Renewal

Subscriptions renew automatically at the end of each billing period (monthly or annually) at the then-current rate unless you cancel before the renewal date. By subscribing, you authorize us to charge your payment method on a recurring basis. We will send a reminder email before each annual renewal.

Billing Disputes

If you believe you have been charged in error, contact us at info@jacquescagna.com within 30 days of the charge. We will investigate and respond within 5 business days.

Price Changes

We may change subscription prices with at least 30 days' notice to active subscribers. You may cancel before the new price takes effect. Continued subscription after a price change takes effect constitutes acceptance of the new price.

4. Cancellation and Refunds

You may cancel your subscription at any time by emailing info@jacquescagna.com. Cancellation takes effect at the end of the current billing period unless you are within your 30-day money-back window, in which case we will process a full refund. For our complete refund terms, see our Refund Policy.

5. Physical Product Orders

Physical products purchased through our Kitchen Store are subject to the purchase price plus applicable shipping and taxes. Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers. Returns are governed by our Refund Policy.

6. Intellectual Property

All content on the Site -- including recipes, text, photographs, graphics, and software -- is the property of KITCHEN32, LLC or its content suppliers and is protected by U.S. and international copyright, trademark, and other intellectual property laws. Your subscription grants you a personal, non-commercial, non-transferable license to access and use the content for your own household cooking purposes. You may not: reproduce, distribute, modify, create derivative works from, or commercially exploit any content without our written permission; share your account credentials with others; or circumvent any content protection measures.

7. User Conduct

You agree not to: use the Site for any unlawful purpose; attempt to gain unauthorized access to any part of the Site; transmit any harmful, offensive, or disruptive content; scrape, harvest, or systematically download Site content; or interfere with the operation of the Site.

8. Disclaimer of Warranties

THE SITE AND ALL CONTENT AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KITCHEN32, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless KITCHEN32, LLC and its affiliates from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Site, your violation of these Terms, or your violation of any third-party rights.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Site will first be subject to good-faith negotiation. If unresolved after 30 days, disputes shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, with proceedings conducted in Miami-Dade County, Florida. Each party bears its own arbitration costs. You waive any right to participate in a class action lawsuit or class-wide arbitration.

12. Changes to These Terms

We may update these Terms at any time. We will post the revised Terms on this page and update the "Last updated" date. For material changes, we will notify active subscribers by email at least 14 days before the changes take effect. Your continued use of the Site after the effective date of changes constitutes acceptance.

13. Contact

KITCHEN32, LLC
1200 Brickell Ave, Suite 500
Miami, FL 33131
Email: info@jacquescagna.com

C Cagna Kitchen

Refined French-Inspired Recipes
for the Modern Kitchen

KITCHEN32, LLC
2291 NW 28TH STREET, OAKLAND PARK, FL 33311, United States

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